Latest Improvements

Some file uploads have information that’s hard for the App to process. For example, you might have a pattern fill on a shape, without realizing that it will be treated by the App as a solid color. Now, when you upload a file, you’ll get more detail when things don’t go as planned through more descriptive notifications.

Based on your feedback, we’ve upgraded your Dashboard. Now, instead of having to click “show more” over and over again, you can see a full-page view of all your files in one place.

We've made updates to our login systems to improve the reliability of our service. As a result, over the next few weeks, you may notice a new address for the login page to the Glowforge app (at account.glowforge.com).

Every day, we come across amazing creations made by customers like you. We see personal mementos celebrating life’s moments, educational projects for kids, practical tools for everyday tasks, and simply stunning artwork. We see them in the community forum, in various social feeds, and sometimes it’s just a note sent to our team. Your creativity humbles and motivates us to improve your Glowforge experience each day.

We know how one great idea can inspire many more. So our team put together a quick daily dose of inspiration for the app dashboard. We hope seeing these will spark new ideas for you - whether it’s something you’ll want to make right now, or an aspiration for another day.

This is a big update.

One of our most-requested features is a “pause” button during prints. You’ve probably had it happen - you’re in the middle of a long print when the doorbell rings. Well, we heard your feedback (and we’ve been there too). We’ve just developed the ability to pause a print! Any time while a print is happening, you can press the white button to pause. To resume, just press the button again and the print will continue. We take care of all the magic so that there’s no visible interruption.

Your Glowforge has a small but powerful fan directed right where the laser contacts the material, called the Air Assist Fan. It’s under the laser arm, behind the laser head. When your laser head is sitting properly, the fan will push smoke away from the print area and give you cleaner prints.

When the head is not seated properly, however, the attached air assist fan will not be able to spin up to full speed.

You know how delightful it feels to push the button? You know how annoying it is when you think you’re print’s ready, but it’s really just autofocusing? Well, we fixed it! Previously the button will start to glow while your Glowforge is preparing for a print, calibrating, or focusing. Now, the button will only glow white when it’s ready for you to hit it to begin a print - no more false start!

You brought something new to this world! It was just an idea, and now it’s in your hands. We know how rewarding it can be to share and inspire others, and just one picture can help your friends and family discover the joy of creation. We’ve added a share button in the iOS app, so it’s a snap to post a picture of your latest project to your social network.

Sometimes you just need to a quick break in between prints, whether it’s to put together your new print or to get another cup of coffee. We’re introducing Sleep mode for those times when you’re not quite ready to turn off your Glowforge for the day yet, but need a walk away for a moment.

With Sleep mode, when your Glowforge has not been in used for a while (currently 5 minutes) and the lid is closed, it will go into a low power mode that is quieter and has reduced power usage.

We’re here to embolden new laser powers from the hopper to your hands. To help us deploy new features faster, we need to migrate some of our internal systems to a new platform. This means glowforge.com will be under maintenance for about three hours this Tuesday Oct 16, between 3AM and 6AM (PDT).