Changes are coming soon and may take time to appear.
We’re trying something new! As a way to understand how we’re doing with all of our customers, we’re going to occasionally present this one-question survey at the start of your printing day. It’s a big deal if you get it - less than 1% of our customers get this chance to provide feedback! We’d consider it a big favor if you’d share your opinion.
We’ve made it easier for you to manage and print Catalog designs with multiple parts such as this Fantasy Airship, Keepsake Jewelry Box with Slide-out Drawers, or the Mid-century Modern Rambler Organizer. We heard lots of feedback that it was hard to find multiple parts of catalog designs, and this should make it a snap.
Thanks to talented creators like yourselves, the Glowforge Catalog now features thousands of designs. With new, updated categories for all these designs, it’s now easier than ever to find the perfect design for your next print.
Thanks to your feedback, we found and fixed a bug that was causing some designs to show up blank.
We are implementing a security feature to protect your account. If someone is attempting to access your account by repeatedly guessing passwords, we will temporarily lock your account to keep it safe.
Find a problem with a catalog design? We’ve updated the form to report it so we can fix it more quickly! Just find the design in the catalog and click “report this design”.
We have an update to the firmware that will be automatically applied the next time you turn on your printer. This update doesn’t change anything now, but will help us prepare for future improvements.
When you stock up Proofgrade materials and other products from our store, you’ll see some great new options to streamline your checkout! We now offer Google Pay, Apple Pay, Shop Pay, and PayPal, as well as secure credit card checkout. Choose whatever you prefer - or whoever offers the most points!
If you are logged in to your Glowforge account, typing " glowforge.new " into your browser’s address bar will take you right to the app and create a new blank design. It’s the fastest way to leap from inspiration to creation!
Check out all the latest improvements here.
We’ve made it easier for new Glowforge owners to set up their new printer at setup.glowforge.com. The setup experience is now organized by chapters and is accompanied by updated photography and video clips.
We’ve made improvements to the shop to help you better find what you’re looking for, whether it’s the perfect Catalog design for any occasion or the exact material to print on.
A few weeks ago, we shared some improvements to the way you can copy and paste artwork to and move artwork from one Glowforge design to another. This is now released and available for all Glowforge owners.
A new and exciting shop experience is waiting for you at shop.glowforge.com. This includes both visual and performance improvements for Proofgrade, Catalog designs, spare parts, and more.
Newer versions of Chrome no longer support setup via a web page. If you are setting up your Glowforge printer using the latest version of Google Chrome (v101 and later) on MacOS, Windows, or Linux, you’ll be automatically directed to our new setup app.
We’ve made visual improvements including updated fonts, colors, and