What's on your mind?
We've done our very best to provide answers to the most common questions, but sometimes, there's no substitute for a real conversation with a Glowforge owner who knows their Glowforge inside-and-out.
We're here for you!
However you reach us, please describe what’s happening, and the steps you’ve already taken. This will help us give you better answers quicker.
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Our team is standing by! Start here to let us know how we can help: Glowforge Support
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Frequently Asked Questions
We’re so excited for you to receive a Glowforge of your very own!
For US deliveries, go to http://www.glowforge.com/order and see our up to date delivery information beneath each Glowforge printer.
For Glowforge shipping internationally:
- Go to http://www.glowforge.com/order
- Select your Glowforge
- Click "Checkout"
Then, enter your shipping information, choose your shipping method and continue to the payment page where you'll see your estimated delivery date in the upper right-hand corner.
The delivery estimate for your Glowforge is located on your Account Page. To see it:
- Go to Glowforge.com and click SIGN IN at the top of the page
- Sign in with the email you used to purchase your Glowforge, enter your password, and click the teal “sign in” button
- Once you’re signed in, go to https://shop.glowforge.com/account
- You’ll see your order(s) listed
- Select your order and you'll be taken to the status page where you'll see your estimated delivery date on the right-hand side
This is our best estimate and we’ll keep it current with our best information.
We're excited to get you some assistance!
Head to glowforge.com/earsavers and fill out the form to let us know where you are and how many you need. We’ll match you with a maker as quickly as we can and will send an email to connect you.
Thank you so much for your enormous contribution to our communities.
Welcome to Glowforge!
We're excited for you to join thousands of others beginning to print and create with Glowforge.
Get inspired and chat with other Glowforge artists and makers in the Glowforge Community.
Looking for an intoduction to your Glowforge? Try your hand at our First Three Prints.
And, of course, we're here to support you every step of the way. Whenever you have a question, head to support.glowforge.com and speak with our very own Glowforge experts.