Thinking about ordering?

Have a question before you buy? We’ve done our best to fill our FAQ with answers to all the most common questions. If you can’t find the answer you’re looking for, email us at and a Glowforge team member will email you back.

Questions or ideas about your Glowforge?

Get the latest updates from the Glowforge Community. Owners have exclusive access to post, comment, and create new topics. Talk lasers and get inspired by other Glowforge owners, plus our Customer Success Team & CEO Dan Shapiro are always there answering questions and admiring everyone's creations. We’re also happy to bounce around ideas on Twitter and Facebook (but they’re not great for support – for that, use

If you have a question or problem that’s not covered in the FAQ, manual, or Support, just email us at and we’ll get back to you right away.

Interested in working at Glowforge?

We’re hiring people like you! Check out our careers page, then shoot us an email with your resume, LinkedIn, or whatnot at You can find out more about the team on our About Us page.

Are you a journalist?

Take a look at our press page and email

Something else?

Just email and we'll get right back to you. You can also reach our voicemail at + 1 (855) 338-2122. Be sure to leave your email address as we’re not able to return calls.