Instant help from our team, instant conversation with the community – while you print
We’ve made it even easier to connect with other Glowforge owners while you’re printing: now you can chat directly from the Glowforge App! Just hit print and ask questions, share ideas and tips, and get connected with your fellow creators.
When you’re chatting from the app, your messages will include a “Guest” icon next to your name. Glowforge owners who in Community Chat will see a “Bot” icon next to your name.
The big button at the bottom of the print dialog makes it even better: when you use it to join Community Chat, you’ll be able to access more channels, participate in contests and giveaways, and get support by simply dropping us a line in the #help channel. We’re watching it 8-5, M-F, and will generally get back to you within one business hour when you have a problem! (Also, thousands of other Glowforge customers are hanging around to help.)
Bringing Glowforge Aura to your door
If you know someone who’s looking to purchase a Glowforge Aura, then you’ve probably heard their frustration - Michaels and Joann stores are selling out around the country. We’re shipping stock as fast as we can, but it’s been hard keeping up! Well, good news - now folks can order their own Glowforge Aura directly from Glowforge.
Check out all the latest improvements here.