We're so glad you asked! Here we've compiled a treasure trove of information about the Glowforge 3D laser printer. Nitty gritty technical inquiries? Check. Easy peasy shipping and billing basics? Yep. Still stumped? Shoot us a note at firstname.lastname@example.org and we'll do our best to get you an answer ASAP.
- What is Glowforge?
- What can I make with Glowforge?
- How can I get email updates on my Glowforge order?
- I'm not a designer. Can I still use Glowforge?
- I'd like to put my designs in the Glowforge catalog. How do I submit them?
- Which design platforms does Glowforge work with?
Materials & Uses
- What are Proofgrade™ materials?
- Do I need to buy Proofgrade™ materials for my Glowforge?
- Can I send you a sample project?
Payment Methods & Upgrades
- How can I find out how many referrals I have?
- How does the Glowforge referral program work?
- How can I upgrade my order?
- When will my Glowforge ship?
- Why is international shipping so expensive?
- Can you make alternate shipping arrangements, like using your own FedEx account or working with a freight forwarder?
- What's the wattage of the laser tube?
- What's the optional Air Filter?
- What's the size of the Glowforge bed?
Warranty, Repairs & Support
- What is the warranty?
- What is the return policy?
- How can I become an international reseller or distributor?
Wifi & the Cloud
- Does Glowforge need a wifi connection?
- Will there be a fee for the Glowforge service?
- Can I use an ethernet adapter?