Latest Improvements

We have a new firmware update that improves communication with the cameras on your Glowforge, which can cause pictures to load faster and may reduce camera errors. The firmware will update automatically the next time you turn on your Glowforge.

New catalog designs

This week, we’re adding even more designs to the Glowforge Catalog. Choose your favorite hardwood to print these Ginkgo Leaf and Cherry Blossom Earrings, or a playful acrylic for these Hummingbird and Pouncing Foxes Swirl Earrings.

Decorate your favorite cupcakes with this Double Happiness Cupcake Topper (also available in a Stylized Swan), or stretch your fingers with this Three-Axis Spinner Toy.

We’re making it easier for you to find designs on your dashboard. By default, your designs are sorted by the last opened date so that you can see your most recent prints first. With design search, it’s easy to find your designs by title.

New catalog designs!

This week, we’re adding a bunch more designs to the Glowforge Catalog. Check out the Lotus Blossom Shippo Earrings, solve this a Pocket Pentomino Puzzle, or spruce up your workspace with this Desktop Pen Holder (also available with an added Business Card Display).

Bigger print panel in your workspace

Next time you print, you may notice that the Print Panel on the right of your workspace looks a bit different. We’ve made this panel a bit more spacious so it’s easier to read messages on any device.

Premium Early Access: Sell your designs in the Glowforge Catalog

You can now apply to sell your designs in the Glowforge Catalog, and - if they’re accepted - get paid every time they’re printed.

Whether you create practical prints for everyday problems, extraordinary works of art, or a little bit of both, we think the Glowforge Catalog can be incredibly rewarding for you. We always say here that Glowforge is magical, but we both know it’s the things you create that are the real magic. We want to see you and thousands of designers like you earn money directly from your creativity.

Premium Early Access: Print on copy paper

You can now take precision printing to a whole new level using preset settings for cutting, scoring, and engraving on 20 lb copy paper. To get started, turn on “Settings for Copy Paper” in Early Access.

If you’re looking for a delightful first print on paper, try the Made with Love Gift Insert that’s free for Premium members.

Coming to Glowforge Print: Printscan™

Designs that concentrate lots of laser energy in a tiny space can lead to charring, discoloration, and material damage. That can leave you with a mess instead of the project you wanted.

To help combat this, we’re releasing Printscan. Printscan estimates if your print will experience material damage due to the concentration of laser energy. If Printscan concludes that there’s a high risk of material damage, it will give you a warning.

Premium button

Many of you have asked how to subscribe to Glowforge premium once it’s expired, and we’ve added a button to make it easy.

Manual Setting Improvement

Thanks to your feedback, we’ve added a switch to the manual settings that lets you turn off autofocus. If you set it, you can manually enter the focus height to use during the print.

We're talking about the latest improvements in the Community Forum.

We have an update to the firmware on your Glowforge that will improve wifi connectivity for some users. The update will be rolled out gradually in the coming week and be automatically applied when you start up your Glowforge.

Live chat support is being beta tested at https://support.glowforge.com/.

The live chat beta provides customer service and technical support from 10 am to 2 pm Pacific time Monday through Friday.

When chat is available, you’ll see a chat button at the lower right corner.

If no one is available, you can click the support button to leave us a message and we’ll reply by email.

New in Early Access for Glowforge Premium: Printscan™ beta

Designs that concentrate lots of laser energy in a tiny space can lead to charring, discoloration, and material damage. That can leave you with a mess instead of the project you wanted.

To help combat this, we’re releasing a beta of Printscan. Printscan beta estimates if your print will experience material damage due to the concentration of laser energy. If Printscan concludes that there’s a high risk of material damage, it will give you a warning.

Make Puzzles with Premium

The Puzzle Maker makes it easy to create a puzzle for a gift or a pastime with a few clicks. From your workspace, select your art. This will show the Puzzle Maker button in the toolbar.

New Premium Plan - Annual

Customers have asked us to offer an annual option for Glowforge Premium, and we decided to do it with the biggest discount since we launched- 60% off.

If you’re not currently subscribed, click on the Upgrade badge at the top of your Dashboard, and choose the Annual plan.

New Firmware

The firmware on your Glowforge will update automatically some time during the next several weeks when you first power it up. This update doesn’t change anything now, but will help us prepare for future improvements.

We’re talking about the latest improvements on the Community Forum.

Thanks to your feedback, we’ve made some improvements to how setup works on mobile devices. We’ve adjusted our Wi-Fi setup to make it more mobile friendly.

We think this will make things easier for first-time Glowforge users, but also for existing folks who, for example, want to change Wi-Fi networks. We hope you find it helpful!

By popular demand, we’ve gathered together our most sought-after help content and added them to the app Dashboard this week. You can more easily get to tutorials, read about the latest improvements (like this), and find useful manuals for your reference. Glowforge Pro users will also see tutorials for using Pro Passthrough and the Glowforge Pro Laser Safety Officer training manual.

This week we are also adding a shortcut to the shortcut - you can now hit “Cmd” and “/” on Mac, or “Control” and “/” on Windows to bring up a handy cheat sheet to see all the shortcuts right from within the app.