Improving connectivity & planned downtime

We have a firmware update that will improve your machine’s ability to connect to our servers. Most printers will update the next time you turn your Glowforge off and on.

And this Tuesday, Dec 3rd at 11:30 PM PST, we have some planned downtime to update our servers with security and reliability improvements. Our site may be unavailable for up to an hour.

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Rise and shine: lights on before pictures

When your Glowforge goes to sleep, the lights dim. Sometimes this results in a camera image that’s too dark to see. The next time your Glowforge powers on, it will install an update to ensure that the lights come on before a picture is taken.

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Increasing the speed of light: four ways your Glowforge is getting faster (and a loud noise) (10/22/19)

We are really, really excited about this set of latest improvements.

A new beta setting will dramatically increase the top speed your Glowforge can achieve. The top speed of the Glowforge Basic is now 1.4x, the Plus is 2.8x, and the Pro is a whopping 4.2x as fast as before. While your Glowforge won’t always run at top speed, today’s release can make prints go much faster than before. You’ll see the biggest improvements in large engravings. You'll also see your printer head moving much faster when autofocusing or homing.

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Zoom out 4x plus change to the side buffer look (8/20/19)

You can now zoom out to 50% (showing twice as much) and 25% (showing four times as much). The previous limit was 67%. Of course, all the other zoom levels are still available.

We’ve also changed the look of the side buffers that indicate where you can and cannot print. They’ve changed from striped to a solid, transparent grey.

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Glowforge App Interface Improvements (7/30/19)

We’ve made some improvements to the Glowforge interface based on your feedback! These are particularly helpful on phone and tablet, but you’ll see improvements on many desktop devices too.

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Glowforge Shop Updates (7/8/19)

We’ve updated the Glowforge Shop for US customers. This will make it easier for us to grow, including things like international expansion. As part of the change, we’re switching from auto-applying credits to electronic gift cards; you can request and use them when you need them.

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Daily dose of inspiration (7/1/19)

Every featured print on your Dashboard now comes with the story of the amazing Glowforge owner who created it. Feeling inspired? Add your own to the Made on a Glowforge section of the Community!

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Starting a print when it’s warm; finding your way from the forum (6/25/19)

Previously, your prints won’t start if your Glowforge unit is too hot. Now, when your Glowforge is too warm to print, pressing the button will run the fans to help cool things off and print when the temperature drops.

Based on your suggestions, we’ve added a navigation bar to the forum. Now, when you’ve got the answer you need, or inspiration strikes, head right back to your Dashboard and begin printing up a storm!

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You Made Something Magical & Alignment Improvement

We want to highlight the creators that make our company possible (you!), and the creations that they’ve built. So we’ve created a new set of pages, an updated customer gallery. Everyone at the office lost 20 minutes of productivity the first time they checked it out and we've been sharing non-stop.

Your Glowforge lid camera makes it quick and easy to lay out your print. The actual print should always land within ¼” of where you put it, but we’ve seen that’s not true for everyone. We created the Lid Camera Calibration process to fix this.

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Focus Marker shows where your Glowforge autofocused

We have a new feature to improve autofocus on your Glowforge. Now, any time your Glowforge autofocuses, it will set a Focus Marker at the place where your Glowforge focused.

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