Changes are coming soon and may take time to appear.
The files you upload by clicking "Upload" or "Add Artwork" are getting processed up to twice as fast!
A series of calculations to adjust for the height of the material used to take several seconds, but now they’ll happen instantly.
Finally, more accurate monitoring of your Air Assist Fan to reduce false alarms.
We've got a few updates for you this week.
You’ll find a new option under the gear icon that you’ll need to use if you own a Compact Filter. We’ve also added a second new tool under the gear: “Set Focus”.
Finally, your Glowforge already senses the temperature of the coolant in the laser to pause when it’s getting too warm, but your Glowforge just got smarter in a new way.
This week, we’ll be releasing software that improves the temperature sensing of your Glowforge. You’ll be able to operate your Basic, Plus, or Pro in temperatures that are 2-4° F (1-2° C) warmer without pauses.
Some file uploads have information that’s hard for the App to process. For example, you might have a pattern fill on a shape, without realizing that it will be treated by the App as a solid color. Now, when you upload a file, you’ll get more detail when things don’t go as planned through more descriptive notifications.
Based on your feedback, we’ve upgraded your Dashboard. Now, instead of having to click “show more” over and over again, you can see a full-page view of all your files in one place.
We've made updates to our login systems to improve the reliability of our service. As a result, over the next few weeks, you may notice a new address for the login page to the Glowforge app (at account.glowforge.com).
Every day, we come across amazing creations made by customers like you. We see personal mementos celebrating life’s moments, educational projects for kids, practical tools for everyday tasks, and simply stunning artwork. We see them in the community forum, in various social feeds, and sometimes it’s just a note sent to our team. Your creativity humbles and motivates us to improve your Glowforge experience each day.
We know how one great idea can inspire many more. So our team put together a quick daily dose of inspiration for the app dashboard. We hope seeing these will spark new ideas for you - whether it’s something you’ll want to make right now, or an aspiration for another day.
This is a big update.
One of our most-requested features is a “pause” button during prints. You’ve probably had it happen - you’re in the middle of a long print when the doorbell rings. Well, we heard your feedback (and we’ve been there too). We’ve just developed the ability to pause a print! Any time while a print is happening, you can press the white button to pause. To resume, just press the button again and the print will continue. We take care of all the magic so that there’s no visible interruption.
Your Glowforge has a small but powerful fan directed right where the laser contacts the material, called the Air Assist Fan. It’s under the laser arm, behind the laser head. When your laser head is sitting properly, the fan will push smoke away from the print area and give you cleaner prints.
When the head is not seated properly, however, the attached air assist fan will not be able to spin up to full speed.
You know how delightful it feels to push the button? You know how annoying it is when you think you’re print’s ready, but it’s really just autofocusing? Well, we fixed it! Previously the button will start to glow while your Glowforge is preparing for a print, calibrating, or focusing. Now, the button will only glow white when it’s ready for you to hit it to begin a print - no more false start!