Last Updated: September 17, 2021

WHAT ARE COOKIES?

Glowforge, Inc. and its subsidiaries (“We”) and our third-party partners analyze log file information and other information collected through cookies, web beacons, and similar technologies. Web beacons are small graphic images that allow us to do things like read and place cookies and transmit information to us or our partners. Cookies are small data files stored on your hard drive when you visit a website. They contain information that is transferred to your computer’s hard drive. In this cookie policy (“Cookie Policy”), we provide information about these cookies, web beacons, and similar technologies (collectively “Cookies”) and how to control them. Capitalized terms in this Cookie Policy have the meaning given to them in our Privacy Policy.

WHY DO WE USE COOKIES?

We use Cookies to collect information about your browsing activities (including your browser type, operating system version, domains, IP address, the URL of the page that referred you, referring/exit pages, the different actions you performed, such as page views, how you interact with our Service and with third-party links, traffic and usage trends), and to distinguish you from other users of the Service. This aids your experience when you use the Service and allows us to improve the functionality of the Service.

In addition, we may use Cookies to make website sign-in and usage more efficient and to tailor your browsing preferences and improve the functionality of our Service. Cookies can be used for performance management, by collecting information on how our Services are being used for analytics purposes. They can also be used for functionality management, enabling us to make the user’s visit more efficient by, for example, remembering language preferences, passwords and log-in details. Our third-party advertising partners may also drop Cookies on our Service and third-party websites to collect information about you to present you with ads that we think may interest you.

We may also use pixel tags, click-through URLs, and web beacons on our Service. These are tiny graphic images placed on web pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages and promotions.

WHAT TYPES OF COOKIES DO WE USE?

We use session Cookies to keep you logged in while you use features of our Service; these disappear after you close your browser. We also use persistent Cookies, which stay in your browser and allow us to recognize you when you return to the Service.

We use the following types of Cookies:

• Strictly Necessary Cookies. Some Cookies are strictly necessary to make our Service available to you and you cannot use them without this type of Cookies. We use this information to provide you with our Service, prevent misuse, and ensure our Service is working properly.
• Functional Cookies. These are used to recognise you when you return to the Service in order to remember your settings and preferences, such as your choice of language or region and log-in details. Without these Cookies, certain functionalities may not be available.
• Analytical or Performance Cookies. We use Cookies for analytics purposes to better understand how you use our Service and how you navigate our website, to measure the effectiveness of our customer communications, to diagnose and fix technology problems, and otherwise enhance our Service. We use third-party analytics providers including Google Analytics, Optimizely, Segment, Fullstory, Facebook Connect, HubSpot, New Relic, and Shopify to collect and process certain data analytics on our behalf. In particular, we use Google Analytics, an analytics service provided by Google. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout or via Google’s Ads Settings or Ad Settings for mobile apps. These providers may also collect information about your use of other websites, apps, and online resources.
• Advertising Cookies. We use Cookies for advertising purposes. These Cookies help us and our advertising partners show you relevant ads, as well as to present ads to you on sites that are not owned or operated by Glowforge to promote the Service. The Cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously re-appearing. We use third party advertising providers including Google Adwords Conversion, DoubleClick, DoubleClick Floodlight, Bing Ads, Twitter Ads, Braze AdsWizz, Audiology, Podwave, Pinterest, Klaviyo Conversion, Reddit, tatari.tv, and Snowplow to help us provide targeted ads. Some of our advertising partners are members of the Network Advertising Initiative (https://optout.networkadvertising.org) or the Digital Advertising Alliance (https://optout.aboutads.info). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.

HOW CAN YOU BLOCK COOKIES?

You can block Cookies by setting your internet browser to block some or all the Cookies. However, if you use your browser settings to block all Cookies (including strictly necessary cookies) you may not be able to access all or parts of our Service. You can change your browser settings to block or notify you when you receive a Cookie, delete Cookies or browse our Service using your browser’s anonymous usage setting. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. You should understand that some features of our Service may not function properly if you do not accept Cookies. Where required by applicable law, you will be asked to consent to certain Cookies before we use or install them on your computer or other device.

ANY QUESTIONS?

If you have any questions or suggestions regarding our Cookie Policy or your Personal Information, please contact us at legal@glowforge.com. If you wish, you may supplement your email contact to us by sending us physical mail to:

Glowforge Inc.
ATTN: Legal Department
1938 Occidental Avenue South Suite C Seattle, WA, 98134, USA