September 26, 2015
Dan ShapiroOne of our most common requests from customers is that they would like us to add a standard warranty. OK! We’re going to do it. While this isn’t the full legal warranty (coming soon, from our friendly neighborhood lawyer), this is the basics of what we plan to cover with it:
The short version is that there’s a 6 month warranty on basic and a 12 month warranty on Pro.
And some details:
We just got back from doing more than 100 prints on a single Glowforge at Makerfaire – by far the biggest workout we’ve given a Glowforge in a single day! It went beautifully. We really believe in these machines and are excited to be able to support them like this.