Community Support
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 7533 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 13700 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 15136 | March 19, 2019 |
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Went to turn machine on and it made a zap sound
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5 | 30 | May 7, 2024 |
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Glowforge Pro stalling and not finishing prints
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9 | 56 | May 7, 2024 |
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Ship to GF to get fixed?
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5 | 67 | May 6, 2024 |
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Skips/jumps/messes up on larger projects
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6 | 65 | May 6, 2024 |
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Why is it scanning
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7 | 86 | May 6, 2024 |
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Inkscape/glowforge settings 3mm MDF
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4 | 73 | May 6, 2024 |
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What are my options if GF just died?
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5 | 82 | May 5, 2024 |
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11.25 inch hexagon
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10 | 80 | May 4, 2024 |
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Printer off-line
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3 | 62 | May 2, 2024 |
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Lid is "crunching" when I close it
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2 | 79 | May 5, 2024 |
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Needing help with my machine
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3 | 75 | May 3, 2024 |
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Score Overburn at Start/End Points
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17 | 118 | May 3, 2024 |
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Laser arm keeps derailing
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2 | 57 | May 2, 2024 |
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Multiple machines (Aura/Pro) on my license?
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2 | 67 | May 3, 2024 |
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Image appears okay, but machine wants to engrave areas multiple times
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9 | 72 | May 2, 2024 |
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Glowforge pro offline & not broadcasting the glowforge access
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16 | 138 | May 5, 2024 |
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Spark issues already!
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1 | 80 | April 30, 2024 |
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Vector file in Photoshop
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7 | 94 | May 3, 2024 |
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Settings for tile?
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8 | 118 | May 3, 2024 |
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New Aura Owner
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3 | 78 | April 30, 2024 |
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Best adhesive for clear acrylic bonding
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5 | 114 | May 1, 2024 |
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Help I can't cut through this acrylic
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8 | 104 | April 29, 2024 |
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Custom tassel years
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13 | 140 | May 1, 2024 |
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After 1 print, Spark can't seem to get past Homing
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6 | 85 | April 29, 2024 |
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Uploading SVG from Illustrator to GF distorting file?
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10 | 156 | April 30, 2024 |
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Repair company
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14 | 156 | May 2, 2024 |
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Glowforge Pro, PG material caught fire and had a loud pop
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2 | 100 | April 28, 2024 |