Troubleshooting

Yellow Button

  • Button Turned Yellow

    When your Glowforge can’t print, the button turns yellow. Check app.glowforge.com to see what you can do to resolve the problem - for example, you might see that your Glowforge isn’t online.

    If you don’t see any problems, or if you’re not sure of the solution, the situation may have resolved itself. You can try the following:

    1. Turn your Glowforge off
    2. Wait 30 seconds
    3. Turn it back on

    If you’re still having problems, reach out to support@glowforge.com and let us know what happened just before the button changed color and the time and date of the change.