Senior Product Manager, Software

Glowforge is a beautiful device that sits on your desk. It uses a laser to carve and engrave products from raw materials like wood, leather, acrylic – even cardboard.

If you haven’t already, check out our video on While you’re there, you’ll notice something amazing: Glowforge is the largest crowdfunding campaign in history. There is incredible demand for what we’re creating. It’s not a geeky tool for the tech elite or a garage workshop; we’re crafting an iconic product that is going to change the way people think about creativity. Our customers include consumers, digital designers, crafters, engineers, teachers, artists, and more.

Why We Need You

Every product that Glowforge creates is designed around one simple idea: make it easy for anyone to make useful and beautiful things.

Behind that simplicity is massive amounts of engineering, huge operational infrastructure, and… you. Your vision, deep technical and human knowledge, and keen insight are what make the future features and products from our company even more compelling than what we’ve built already.

Here’s what you’ll be doing

This is a full-time role in Seattle, and we are happy to help new employees relocate to this beautiful city.

Designing an experience for the Glowforge ecosystem requires understanding many domains. There are complexities around hardware, software, and the network.

Your speciality is to create products that are valuable, delightful, easy-to-use, and most of all, that ship. You’ll be juggling considerations from the best customers in the world, passionate coworkers, customer support data, and the long term strategy of the company. For every feature you say yes to and for every bug you prioritize, you’ll need to delicately let down other people who truly care about the product. The priorities you set and the questions you ask will be the difference between another “maker machine” and transforming the way the global economy works with a fabrication device in every home. No pressure.

As a product manager at Glowforge, it will be a constant challenge to understand the customers we serve. This means talking to Glowforge owners and possible future owners, poring over trouble tickets, diving deep into projects our customers have created, and more. Equipped with this knowledge, you’ll work to balance customer impact, engineering and design cost to drive a clear roadmap for a revolutionary (and ever-improving) product. You’ll also:

You need these qualifications:

These aren’t required, but you’d get bonus points if:

In your cover letter, in addition to whatever you’d like to say, please tell us about a product that you worked on that you’re proud of, and what contribution you made that you’re most excited about.

One more, very important thing: we are an equal opportunity employer and value diversity at our company. We’re strongly committed to providing equal employment opportunity for all employees and all applicants for employment. For us, this is the only acceptable way to do business.