Senior Product Designer, Software

Seattle, WA - Full-time

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At Glowforge, we help people bring home the future and make it their own. Our printer uses a laser to carve and engrave products from raw materials like wood, leather, acrylic – even cardboard. Take a look and see for yourself.

We build magical products to delight our customers, and we do it while taking care of each other. We hire people who are outstanding at what they do, who thrive in tight-knit teams, and who want to make things that make a difference.

Together, we've built a product we're incredibly proud of, and the reward has been incredible growth.

We work together because we believe in the power of creativity. We believe we can bring about a future where anyone can print anything.

We'd love to have you join us.

This is a full-time role in Seattle, and we are happy to help new employees relocate to this beautiful city.

Why we need you

Our customers surprise and inspire us every day with what they make on Glowforge - whether it’s an heirloom for a special occasion, a functional everyday tool, or a whole line of products for their businesses. We take their interests, skills and passion and multiply them. We love that our work matters in helping people realize their creativity and build things that amaze.

Our secret is our software, and that’s where you come in! You've transformed unbreachable complexity to enchanting simplicity with your design. You'll enable every Glowforge owner to unlock their creative superpowers. Your keen customer insight crafts a product our customers love. Our company depends on you crafting our ever-improving software product to drive our success.

Here’s what you’ll be doing

You’ll join the software product team where you will lead the UX design of the software and build delightful and engaging experiences that’ll unlock customers’ creativity in delightful ways. You will:

  • Build user flows, wireframes, interactive prototypes and high-fidelity mockups that’ll turn broad concepts into concrete, implementable features.
  • Collaborate in a rapidly iterative environment with product, engineering and growth teams, constantly launching minimum viable products to experiment, measure and learn.
  • Balance tough trade-offs between user problems, technical complexity, and business priorities while keeping an eye on long term product vision.
  • Gain a deep understanding of our current and prospective customers’ needs and wants through analytics, user interviews, forums and support requests.
  • Guide the visual direction of our software with elegant and cohesive designs that bring our brand personality and product principles to life.

You’ll Need These Qualifications:

  • At least 5 years of UX design experience working with engineering and product teams on a consumer-focused software product.
  • A portfolio demonstrates strong product thinking and user understanding through thoughtful interactions, information architecture and user flows.
  • Experience building up a design system, with principled user-facing components and patterns that are reusable by your teammates.
  • Quicker than lightning with your favorite design tools (for example Sketch, Illustrator, Photoshop, InDesign, etc).
  • Strong communicator and can articulate design choices to both technical and non-technical audiences.
  • You’re passionate about finding the best outcome for customers - you love iterating with product and engineering to transform and evolve your ideas as they take form.
  • A four year degree in HCI, design, or equivalent experience.

It would be nice if…

  • You’ve worked in a startup environment before, and understand the ambiguity (and excitement) that encompasses.
  • You have great visual design skills, too.
  • You’ve had experience with front end web development, have a fundamental understanding of responsive web design, and/or coded up prototypes.
  • You love making things with your hands – 3D printing, knitting, woodworking, furniture building; it doesn’t matter what.

In your cover letter, in addition to whatever you’d like to say, please tell us about a product that you worked on that you’re proud of.

There's one more, very important thing. We are an equal opportunity employer. We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. We take care of each other to create an inclusive work environment where we love to come to work every day. We'd be happy to provide reasonable accommodations to help you apply - just email us at jobs@glowforge.com. We hope you can join us.

Have questions? Email us. Or check out the rest of the current openings.

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