Inside Sales Manager

Remote - U.S. - Full-time

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At Glowforge, we've created a beautiful technology that sits on your desktop and breathes life into your creativity by using a laser to strategically carve and engrave products from various raw materials. This isn't just for the tech-savvy or garage shop mechanic, we're bringing creativity to the masses and we need your help to do it.

Why we need you

Our customer base is eclectic and each individual brings unique needs and visions for what they want to accomplish with their Glowforge. Enticing thousands every month to join our family of creators, we need someone to unravel our potential customers' dreams and guide them to the appropriate product model, helping them envision the business they could start, or the artworks they could create. Without your valuable insight and passionate detail to identify their needs they may never get the chance to experience the joy of owning a Glowforge.

Here’s what you’ll be doing

We are seeking someone who is driven, artistically inquisitive and at home in the startup world. Embodying a mix of best practices, creative problem solving, and a humble confidence, you will become the bridge between our potential customers and their path to creativity. Buzz with excitement as you dig into the depths of our technology and emerge with comprehensive knowledge of how our customers can utilize their Glowforge. As our potential customer's first line of communication, your ability to navigate their queries and ease their apprehensions will be invaluable. You'll be working alongside a team of passionate individuals, managing potential clients in our CRM and responding to incoming inquiries and inbound calls. With your in-depth understanding of our products, you'll understand the needs of potential customers, curating tailored responses to queries, and effectively overcoming potential objections.

You need these qualifications

  • You're a sales veteran, with years of experience in persuading people to make investments that change their lives.
  • You're highly motivated, self-driven and hold a 4-year college degree or equivalent experience.
  • You're adept with CRM tools, using them to guide potential customers along the sales funnel and upselling where beneficial.
  • You're an excellent communicator, expressing your ideas clearly in written form and are an attentive listener.
  • You have a proven track record of facilitating purchase decisions, confidently meeting/exceeding sales quotas within a set time frame. It would be nice if
  • You have experience in selling physical hardware.
  • You're proficient with design tools such as Illustrator, Photoshop, Inkscape, or CAD programs.
  • You've been part of a startup or fast-growing technology company.
  • You have a personal passion for creating things, be it through knitting, woodworking, 3D printing, or furniture building.
  • You have worked with HubSpot CRM.

Feel the excitement yet? Go ahead and send us your resume, and your LinkedIn link if applicable. Don't forget to make your cover letter stand out by telling us why you're passionate about working with us! There's one more, very important thing. We are an equal opportunity employer. We yearn for the unique perspectives that people of diverse backgrounds, experiences, abilities bring to our team. Our team truly is a place where we take care of each other and create an environment where everyone loves coming in every day. We hope you can join us.

Have questions? Email us. Or check out the rest of the current openings.