Catalog Operations & Business Manager

Remote - Full-Time

Apply to this Job

At Glowforge, we help people bring home the future and make it their own. Our printer uses a laser to carve and engrave products from raw materials like wood, leather, acrylic – even cardboard. Take a look and see for yourself.

We build magical products to delight our customers, and we do it while taking care of each other. We hire people who are outstanding at what they do, who thrive in tight-knit teams, and who want to make things that make a difference.

Together, we've built a product we're incredibly proud of, and the reward has been incredible growth.

We work together because we believe in the power of creativity. We believe we can bring about a future where anyone can print anything.

We'd love to have you join us.

Why we need you

Every day, our customers discover new occasions to print something magical – heirlooms for a loved one, everyday functional tools, or festive decorations for their home. When they just can’t design a project on their own or want something fast, easy, and pre-designed, they turn to the Glowforge Catalog for spectacular prints ready at the touch of a button. Our Design Catalog features thousands of beautifully crafted, ready-to-print designs, and we’re growing that exponentially. Our customers are as diverse as the world, and you’re going to give them the creative superpowers to create anything they can imagine.

Here’s what you’ll be doing

You’ll join the software product team where you will transform the Glowforge Catalog into the creative destination where customers can easily find and print anything. You will be:

  • Scaling the Catalog exponentially by securing design content from multiple channels, including Glowforge customers, the greater creator community, and established brands.
  • Impartially following data to identify and seek out the most desirable designs (from functional purpose, to aesthetic style, to engaging brands) to add more designs that customers love.
  • Establishing a scalable, sustainable marketplace economy that aligns the Catalog’s financial success with designer success.
  • Driving customer happiness with the Catalog by providing designers the support they need to create at their best.

You’ll Need These Qualifications

  • You’re experienced in identifying products that consumers love.
  • You’ve grown a consumer business to success - either a small business on its own, or a project within a larger company.
  • Your success came about in part because of your inventive and insightful data analysis.
  • You are an outstanding negotiator, getting everything your business needs and ensuring your suppliers are satisfied and successful too.

It Would Be Nice If…

  • You’ve scaled offerings of a digital marketplace by sourcing (buying), managing, or packaging a broad inventory of content, products or services into best sellers.
  • You’ve negotiated content partnerships or licensing agreements with well-known, household brands.
  • You’ve worked in a startup environment and understand the ambiguity (and thrill) that arise and can still move confidently even when guidance is limited.
  • You are a passionate creator or maker and make things with your hands – 3D printing, knitting, woodworking, leatherworking; it doesn’t matter what.
  • You are familiar with general capabilities and constraints of vector design software such as Adobe Illustrator or in-home manufacturing such as laser or 3D printers.

We’d love to hear from you. Just send us a resume or a link to your LinkedIn profile. And please, send a cover letter that tells us what you’re excited about doing with us!

There's one more, very important thing. We are an equal opportunity employer. We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. We take care of each other to create an inclusive work environment where we love to come to work every day. We'd be happy to provide reasonable accommodations to help you apply - just email us at jobs@glowforge.com. We hope you can join us.

Have questions? Email us. Or check out the rest of the current openings.